Published on October 3rd, 2013 | by MoniqueJones18


Private Branch Exchange: A Major Plus In Business Communication

Private Branch Exchange is a telecommunication network that is utilized to provide telephone calls within and outside a business. The system is installed within the network and it connects to every phone line in the organization with easy input of phone numbers. A typical Private Branch Exchange would only require a 4-digit phone codes to access communications through different offices within the company.

This system is used by many companies, from small to large scale. However, it is inevitable to see minor problems especially when it is not installed properly. Technology experts say that this system should be carefully planned before installation. It comes with choosing the best line provider, working with experts to install the system and finding ways on how to maintain it for long-term use. Here are the ways on how to properly install a Private Branch Exchange.

Ocular Survey and Premise Review

Just like any other construction and installation projects, experts would need to examine the whole area first and look into possible places where the PBX can be installed. The area should be protected from changes in the environment like heavy rains or snow. The temperature of the office should also be properly adjusted. The area should have proper air ventilation so that the machine will not be susceptible to overheating. Other checkups include power connectivity, earthing and wirings.

Installing proper wirings is essential to avoid any communication problem. The whole area is usually scanned in case there is a building requirement that should be followed. The wirings are to be sealed in a durable material and it should be placed on places not easily accessible by people. Installing it at busy spots may cause disconnection problems, choppy lines and even cable cuts.

Programming the PBX

The next most crucial part is programming . As the lines are installed, the programmer configures the system and make it compatible to the business operation. Each extension is listed in the MDF and stored in case there is a need for recovery. The extension lines are to be provided by the company in case there is an option to do so. Some Private Branch Exchange companies have their own number series so the business has limited power over choosing a specific number given to a certain department.

The whole programming can take about an hour or two depending on the size of the business and the requirements of the operations. Once the program is done the system is put to test by dialing all numbers within the network. If all are good, then it is sealed away from unauthorized personnel. This means that only a few numbers of people can actually access, modify and repair the PBX. The programmer will also provide a back-up copy of the program used, as well as records of the extension number.

Out with the Old, In With the New

Private Branch Exchange is truly an innovative piece of equipment that changed the way business communicates. The installation may come with a certain fee but it is definitely worthwhile once the operations are seen  to be quickly handled by just a few touches of the finger. Currently, there are computerized versions of it. It uses  a new kind of technology that does not need any phone line. All it requires is an internet connection and a system that is compatible with it.

Never will the employees go around the building just to complete a transaction. With the Private Branch Exchange, everything is now possible. Truly, it redefines how communication should be – not within the network but outside as well. That is why it is one of the sought-after technologies to date, overthrowing others in terms of communications.

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About the Author

The author juggles being a wife to an engineer and a mother to a witty toddler. In her spare time, she involves herself in getting the word out about office phone systems. Find Monique on Google+.

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